Privacy Policy

1. Introduction

WeWrite ("the Platform," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. WeWrite operates as a neutral software infrastructure for written content creation and sharing.

By using WeWrite, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not access or use the Platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address, username, and optional profile information such as display name and profile picture.
• Content: Any written content you create, publish, or share on the Platform, including drafts, comments, and collaborative contributions.
• Payment Information: If you participate in monetization features, we collect information necessary to process payments. Note that payment processing is handled by our third-party payment processor (Stripe), and we do not directly store your full payment card details.
• Communications: Information you provide when you contact us for support or communicate with other users through the Platform.

2.2 Information Collected Automatically

• Device and Usage Information: We collect information about your device, browser type, operating system, IP address, and how you interact with the Platform.
• Analytics Data: We collect aggregated analytics about page views, reading patterns, and engagement metrics to improve the Platform and provide insights to content creators.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze Platform usage.

2.3 Information from Third Parties

• Authentication Providers: If you sign in through a third-party service (such as Google), we receive basic profile information from that service.
• Payment Processor: We receive transaction confirmations and limited account status information from Stripe to manage creator payouts and subscriptions.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform and its features
• Process transactions and send related information, including purchase confirmations and invoices
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with the Platform
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on the Platform
• Provide content creator analytics and earnings information
• Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Public Content

Content you choose to publish on WeWrite is publicly visible by default. Your username and profile information associated with published content are visible to other users and the public.

4.2 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Cloud hosting and infrastructure (Google Cloud, Firebase)
• Email delivery services
• Analytics and monitoring services

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Platform
• Protect the personal safety of users or the public

4.4 Business Transfers

If WeWrite is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

• Account Data: Retained while your account is active. Upon account deletion, we remove or anonymize your personal information within 30 days, except as required for legal purposes.
• Published Content: Content you publish remains on the Platform until you delete it. Deleted content may persist in backups for up to 90 days.
• Financial Records: Transaction records are retained for 7 years to comply with tax and accounting requirements.
• Analytics Data: Aggregated, anonymized analytics data may be retained indefinitely.

6. Your Rights and Choices

6.1 Account Information

You can access, update, or delete your account information at any time through your account settings. You may also contact us to request access to, correction of, or deletion of personal information you have provided to us.

6.2 Email Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or adjusting your email preferences in your account settings. You will continue to receive transactional emails related to your account and purchases.

6.3 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect certain features or services of the Platform.

6.4 Data Portability

You may request a copy of your personal data in a commonly used, machine-readable format by contacting us at the email address below.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using the Platform, you consent to such transfers. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

WeWrite is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

10. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information below.

11. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate personal data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Our legal basis for processing your personal data depends on the context: we process account information to perform our contract with you; we process analytics data based on our legitimate interests in improving the Platform; and we process marketing communications based on your consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Platform after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@getwewrite.app.